The Keys to Smart Dispensary Operations: Professionalism and Accountability

In my last column I wrote about dispensary operations. More specifically, I discussed structural organization, suggesting some departments to create in order to manage your retail store.

At Pure Green (my dispensary), we approach structural organization by emphasizing two themes — professionalism and accountability.

Professionalism can be hard to define, but the focus here is on treating your business like any other business.

Accountability means making certain that you define who is ultimately responsible for each department. Know where the buck stops so that when issues arise (and they will), you know who is in charge of correcting them.

Last time, I began to lay out some of the departments that we have created to operate Pure Green. This week, I will offer a few more, with some helpful tips on how to create and run these departments.

Operations

Operations is a broad and extremely important category. It covers how you...

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