11 consumer trends that will change the way you do business in the next 5 years

Thanks to the proliferation of high-tech consumer services like Uber and Apple Pay, the business world is trending toward improving customer experiences using automated technologies. But how will these developments advance the business world one year from now? How about five years down the road?

To find out which trends are top of mind for business professionals, I asked 11 entrepreneurs from Young Entrepreneur Council (YEC) to explain which consumer trends they believe will change the way we do business over the next five years. Their answers are below.

1. Retail will become more service oriented

We are a brick and mortar company, and over the years we've watched many neighbors lose to the Internet. You can buy just about anything online now. You better have a really good trick to beat buying in your PJs. Customer service has become everything to retailers, and for those who are more strictly...

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http://mashable.com/2015/08/14/consumer-trends-business/